Tried everything, followed startup instructions. Got the light and screen to work once on the ebike, but never able to ride it. Contacted support, hopefully they're able to help! Battery might be DOA.
We are sorry that there was some problem with the ebike, we have sent you a new one, hope everything goes well
Try to ride to working place today , total distance round trip is 20 miles , very good to ride for short distance to commute.
Love this bike it’s their older model and discontinued so I’m glad I bought it cause it’s sturdy and well built has power to back up its off road use and hills are no issue for the motor as long as you change the gears like a normal rider will do on any vehicle “love it”
This is a beautiful eBike! The ride is smooth, almost fully assembled and pretty much turn-key! There was a delay in order processing, but once shipped it arrived fast. The rear fender/mudguard was delivered cracked, but everything else was fine. Very relaxing to ride! Happy cruising!
Thank you for taking the time to leave a review for our Flow Multiple Suspension Foldable Electric Bike. We are thrilled to hear that you find it beautiful and that the ride is smooth. We apologize for the delay in order processing and the cracked rear fender/mudguard, but we are glad that everything was still fine for you. We hope you continue to enjoy your eBike and have many happy cruising adventures with it. Thank you for choosing our product.
The bike is awesome! I took for its maiden voyage and man was it fun. Buying the bike was an adventure. I tried buying the bike and made a mistake. Crystal from customer support is amazing. She fixed my mistake immediately, kept me updated and made a very stressful situation a none issue. Crystal didn’t just meet my expectations, she exceeded my expectations. Her customer support was excellent. Thank you.
By the way, the bike is very well made.
Thank you for your support.
Regards,
Pete
Reçu assez rapidement montage facile avec les outils fournis, fonctionne très bien, bonne assistance en côte, il a fallu régler le dérailleur shimano qui ne l’était pas
Bonne facture bonne finition
This is my second e-bike from Favoto . Love the color , it is for my wife. Unfortunately bike fork was damaged as it arrived & needs to be replaced. So far Favoto has done a good job communicating & coming through if any problems. Hope to get new bike soon. Will review again once it arrives. Love these bikes & looking forward to many rides.
Awesome e bike for the price and very reliable and durable. I use it daily to commute back and forth to work. Never had a problem.
yup it might not fit me as a daily rider [I have those]
this I view as a fin mobility device
I used it on some city adventures, mostly paved or cement and a few store floors.
a fun tool for me.
https://youtu.be/xxe0hsPlO-c
my wife really likes it [she is 5'6"] her eyes lite up when she saw it.
then she tried it on and declared "I like this!"
I have a few adventure vids on the channel - take a peek
Speed is good, components are all up to par, weight is reasonable, looks impressive. Discard tool set ( wrong sizes) & if putting bike together be sure headset is properly aligned. Mine was loose but thankfully I did tighten it. Communication is good. For a do it yourself without knowledge of bikes , make sure a mechanic checks just to be sure.
FAST SHIPPING, GOOD COMMUNICATION EMAILS AND UPDATES. I HIGHLY RECOMMEND IF PURCHASING PRODUCTS FROM WEBSIDE IS GREAT.
This was the best $850 I ever spent. My bike I spent $5000 for that broke down and I had to return. This one has more options on it and rides way better. So if you’re looking for an e-bike and don’t want to spend an arm in the leg, this is your e-bike. Thanks 🙏 FAVOTO
Received the bike one day late from notification so I stayed home 1 day extra waiting because I had to sign for it. Assembly took 5 to 6 hours, horrible instructions and be sure to have a toolbox because you’re going need extra tools to complete assembly. I’m going to charge it overnight and take it for a ride, but I’m sure hope it’s a better day tomorrow
Thank you for your valuable feedback. We’re sorry for the difficulties you experienced during assembly. We’re actively working on optimizing our instructions and will soon be adding installation video links to make it easier for customers to access tutorials right after receiving the instructions. While some additional tools like wrenches are sometimes needed, our installation tool kit is generally designed to meet the needs of the process.
We appreciate your patience and hope your ride tomorrow brings a much better experience. If you need any further assistance, our support team is here to help!