Help & Support | Favoto

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Favoto Support center

Get in contact with our professional support team. Whether you have a question about your order or bike, we'll respond to you within 24 hours.

Favoto Support center

Get in contact with our professional support team. Whether you have a question about your order or bike, we'll respond to you within 24 hours.

Before You Buy

Shipping

Some information about transportation

Payment

We accept those payment methods

Warranty

Understand the warranty scope of your electric bicycle and fill out the warranty card

FAQS

Browse through our FAQs to find answers to all of your FAVOTO questions

After Sales

Refund

What are our return policies

Tracking your order

Use the tracking number to track your logistics information

Help & Support